Items may be returned for a full refund or credit if there is a falt in the product. For example, if the zipper is broken; if the stitching is week on one of the seams; etc.
How to start a refund:
1. Please email for a return shipping label and describe the reason for your retrun/exchange. BE SPECIFIC! Please.
2. Package the product in a similar way that it was sent to you. When the product has been recieved, a credit/refund will be issued. If there is evidence of distruction of the product, a refund will not be issued.
3. CUSTOM ORDERS are subject to non-refund. Depending on your custom order, it may not be eligible for a full refund.
4. EXCHANGES will be swapped if they are the exact same price. If there is a difference in price, a credit or invoice for the difference will be issued.